Your privacy and account security matter to us
At beb4d, we've built our privacy policy around keeping your personal data, payment information and gaming activity safe. Everything you share with us—from your QRIS or DANA details...
How we collect, store and protect your information
We collect information you provide directly—your name, email, phone number and payment details via DANA, OVO, GoPay or QRIS—plus data generated when you use our platform, such as your gaming history and login activity. This information is stored on secure servers in compliance with Indonesian data protection standards and international privacy frameworks where local law permits. We use encryption protocols to safeguard
your account credentials and payment details. We do not sell your personal data to third parties. Your information is retained for as long as your account is active and for the duration legally required for transaction records and dispute resolution.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions about your privacy
Privacy Inquiry
Contact our support team directly with questions about how your data is handled, what information we hold on your account, or requests to review your personal details.
Data Access Request
You can request a copy of all personal information we hold about you. We'll respond within 14 business days with a secure download link or summary of your account data.
Account & Settings
Log into your beb4d account to view and update your profile information, email, phone number and communication preferences at any time from your dashboard.
Privacy practices we stand behind
SSL Encryption Standard
All data transmitted between your device and our servers uses TLS 1.2 or higher encryption, matching banking-grade security standards used across Indonesia's financial sector.
No Third-Party Sales
We never sell or rent your personal information to marketing firms, data brokers or external companies without your explicit written consent and clear opt-out rights.
Transparent Logging
Your login history, game activity and payment records are logged and available for review in your account settings so you can monitor your own account behaviour.
Compliance Framework
Our privacy practices align with international data protection principles and Indonesian telecommunications regulations for customer information handling and retention.
Secure Payment Handling
DANA, OVO, GoPay and QRIS transactions are processed through PCI-compliant payment gateways that do not expose your full card or wallet details to our platform.
Annual Privacy Audit
We conduct annual third-party security audits to verify encryption strength, access controls and compliance with data protection standards in our infrastructure.
Consistency across our policy pages
| Terms of Service | Our Terms define account rules and platform conduct. Privacy Policy covers data handling. Together they explain your rights and our responsibilities. |
|---|---|
| Cookie & Tracking Policy | Separate from privacy rules, this outlines how session cookies, analytics and device identifiers work on beb4d to improve your browsing and login experience. |
| Payment & DANA/OVO/GoPay Addendum | This addendum clarifies how payment partner data flows between beb4d and DANA, OVO, GoPay or QRIS networks, and what each party retains. |
| Responsible Account Use Policy | This policy explains account monitoring, spending patterns and voluntary account pause tools available to help you manage your gaming activity and budget. |
| Dispute & Data Retention Policy | Details how long we keep transaction records, chat logs and account history for dispute resolution, taxation and regulatory compliance in supported regions. |
| Third-Party Integrations Disclosure | Lists which service providers (analytics, hosting, payment gateways) have limited access to your data and what safeguards govern their use. |
| Policy Update Notifications | When we update this privacy policy, we notify you via email at least 30 days in advance and give you the option to review changes before they take effect. |
What defines our approach to your data
Account Ownership
Your account, game history and rewards belong to you. We hold this data on your behalf and give you full visibility into what we store and how we use it.
Minimal Collection
We ask for only the information needed to run your account, process payments via DANA, OVO, GoPay or QRIS, and comply with local regulations in supported regions.
Local Data Residency
Your account data is primarily stored on servers within Indonesia or partner data centres that meet local data residency and privacy framework requirements.
Transparent Use
We use your data to operate the platform, prevent fraud, personalise your lobby experience and—only with consent—send promotional updates about new games and offers.
Right to Deletion
You can request permanent deletion of your account and associated personal data. We'll comply within 90 days, subject to legal retention requirements for disputes.
Breach Notification
If we discover unauthorised access to your account or payment details, we'll notify you and relevant authorities within 72 hours and provide guidance to protect your data.